Hello Gorgeous! Let's get started....
Hello! I can not wait to meet you! Your experience starts when you use the Appointment Request below. I want to make sure that I am the best fit for all of my New Clients before committing to an appointment.
Here is what I need from you when you make an Appointment Request:
1. Let me know what you need done with your hair
2. Color Clients - Please give me a DETAILED 2 year hair color history. I need to know it all, and I would NEVER judge you if you have used box color. 😊 This helps me to give you the best Hair Plan I possibly can to get you to your goals!
When I receive your Appointment Request you will receive a reply from me within 24 hours with more information.
After we do a pre-consultation through email and feel like we are a good match, it's time to book! I will have you schedule an appointment through my Online Booking service. All of my NEW CLIENT services include extra time for a proper consultation to ensure that we get you to your goal! The first appointment will be longer and cost a little more then the following appointments. I want to make sure I allot enough time for you and your hair. 💜
DAY OF YOUR APPOINTMENT
Please try to get to the salon a few minutes early, as I do not want to take any time away from your consultation. During the consultation we will plan out, not only your first visit, but a long-term plan to ensure all of your goals are met.
I will create the best look for your face shape, lifestyle and overall goals based off of everything we have already talked about. The reason I have such an extensive program for New Clients is because I want us to have the best hair relationship possible!
We will wrap up the visit by sharing my recommendations for at-home care and set you up with your next appointment. You can expect a follow up to ensure that your style is just as expected and I will eagerly await your next visit!
DISCLAIMER AND POLICIES
I pride myself on my expertise in customer care and service. Because of this there are a few policies that I uphold to ensure the ultimate salon experience for my clients:
Service Adjustment Policy
If I have not met your expectations with your hair, I would like to invite you to contact me within 48 hours of your service. We will talk about what you are not liking and go from there. I do not give refunds, but I am happy to make complimentary adjustments if your hair doesn't turn out the way we expected it to.
I require a 24 hour notice to cancel or reschedule an appointment. Rescheduling with less then 24 hours before your appointment will result in your card being charged $50. Failure to show up for an appointment will result in your card being charged 50% of the services that were booked, no less then $50.
DISCLAIMER FOR COLOR SERVICES
I can not guarantee that your hair will look exactly like your inspiration photos. I will do my very best to customize THE LOOK to you, going in the direction of your inspo pics. Most inspo photos are edited (I edit mine a bit, but I do not alter the hair much), light is a HUGE factor, skin tones are different, natural hair and texture is different. In some cases it does take multiple sessions to get you to your goal. I like to let my new clients know that I will do everything possible to get you to the inspo pics! Either way, you will leave with gorgeous color!!!
By requesting an appointment with me you are agreeing to the policies above.
I can not wait to hear from you and start working on your Hair Plan!!!
What Happens Next...
You will receive a response from me within 24 business hours. I can not wait to hear from you and start coming up with your Hair Plan!