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I pride myself on my expertise in customer care and service. Because of this there are a few policies that I uphold to ensure the ultimate salon experience for my clients:
Service Adjustment Policy
If I have not met your expectations with your hair, I would like to invite you back within 48 hours of your service for a complimentary adjustment.
I require a 24 hour notice to cancel or reschedule an appointment. Rescheduling with less then 24 hours before your appointment will result in your card being charged $50. Failure to show up for an appointment will result in your card being charged 50% of the services that were booked, no less then $50.